Testimonials & Reviews

4.59/5

Prime Pulmonary & Sleep Center

Pulmonary & Sleep Medicine located in Bakersfield, CA & Delano, CA

4.59/5 Star Rating

129 total reviews

Prime Pulmonary & Sleep Center always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 129 reviews with an average rating of 4.59 out of 5 stars. Please read what others are saying about Prime Pulmonary & Sleep Center below, and as always, we would love to collect your feedback.

Scott M.

5/5 Star Rating

Submitted 11/22/24

My first visit to Prime Pulmonary was very pleasant. The receptionist was friendly, and it didn’t take me long to be called to a room. I was seen by Dr. Sandhu who was very professional and complete. I am extremely happy to be a patient under her care.

Robert S.

5/5 Star Rating

Submitted 10/19/24

New facility and very efficient and friendly staff

Jonathan G.

2/5 Star Rating

Submitted 10/11/24

Office visit was good. Havn't received my new bpap machine yet. Not sure. I think it's been at least a month since ordered. Maybe more. When I shut my bipap off it says the maximum of the motor life has been exceeded. I don't think it should take that long.

Eric H.

3/5 Star Rating

Submitted 09/20/24

It was alright

Sharon A.

1/5 Star Rating

Submitted 08/23/24

Over multiple appointments, the wait times are simply excruciating. I fell asleep on 3 of my 5 different appointments and I am just not one to sleep in public. It is entirely unprofessional and the care I was provided is just not worth these wait times. Both dr's provided no level of care beyond what any other Dr in bakersfield would do. Believe the comments on the wait times. The office staff is as incompetent as any I have ever seen. I once called 10 times over 2 days and then decided to just go to the office to actually speak to someone. I have seen over 10 women on staff there and honestly not sure what they are doing beyone chatting. Its way overstaffed and way underworked. Over 5 visits, I am convinced of this. I am getting significantly better care elsewhere. Billing is another area they just cant get a grasp on. I rate Dr Vagasia a 1 out 5, Dr Bansal a 3 out of 5, and the office staff is the easiest at 0 out of 5. Just avoid entirely and consult better professionals elsewhere.

Margaret R.

5/5 Star Rating

Submitted 08/09/24

Dr Bansal is very good working with me through my health issues.

Aaron M.

1/5 Star Rating

Submitted 06/27/24

I love Dr. Bansal, but the wait is entirely too long to see her. I make an appointment, show up early or on time, and have to wait an hour to see her. She’s an outstanding doctor which is the only reason I’ve tolerated this so far. I hope wait times improve, if it does, I’ll change my rating.

David M.

5/5 Star Rating

Submitted 06/19/24

Restful and easy for the process to do

Teresa J.

5/5 Star Rating

Submitted 06/06/24

I only seen his office for a breathing test so I will see soon at drs appointment

Julie G.

1/5 Star Rating

Submitted 04/22/24

Waiting for more than an hour is not acceptable when the waiting room is extremely inadequate. Time spent with the Dr. was but a few minutes which was upsetting and only served to get a prescription for apnea supplies.

Mark W.

3/5 Star Rating

Submitted 03/28/24

Dr Vaghasia is thorough in his examinations and testing in order to make an accurate diagnosis. The only drawback is the inordinate amount time spent waiting to be seen.

José V.

3/5 Star Rating

Submitted 03/28/24

Está muy lleno el lugar

Esperanza M.

5/5 Star Rating

Submitted 03/27/24

Dr. Vaghasia is very knowledgeable and friendly. He explains everything in detail and allows us to ask questions. He listens to his patients and their concerns. The office staff is very friendly and give superior customer service. Thank you all for the wonderful experience during our first visit to your office.

Kristi P.

5/5 Star Rating

Submitted 03/15/24

Dr. Bansal was amazing! She explained everything in detail and showed compassion towards my situation.

Toni H.

5/5 Star Rating

Submitted 03/14/24

Everyone was kind and proffessional

Mary D.

5/5 Star Rating

Submitted 03/11/24

Had a good experience. Not too long of a wait. Dr.Bansal was great. Showed me and explained the settings on my cpap machine. This visit was for preop clearances.

Karen L.

4/5 Star Rating

Submitted 03/06/24

Prime is the place to go if you need a damn good lung doctor. Talks in way you understand what is going to be done and what needs to be done to better ones life. The staff are respectful and helpful. My only issue is, sometimes 15 minutes isn't long enough. Thank you prime pulmonology

Daniel G.

5/5 Star Rating

Submitted 03/06/24

Very concerned about my symptoms and developed a course of action to rectify the problem.

Bruce H.

4/5 Star Rating

Submitted 03/03/24

Once in the patient room, everything progressed well. My only irritation was having to wait in the lobby for 45 minutes before getting into the patient room.

Angel V.

1/5 Star Rating

Submitted 03/02/24

Terrible experience, waste of time and gas as i live 1 hour away. They were using the Philips machines that were recalled 1 1/2 to 2 years ago for being unsafe. When I questioned the@staff they stated they knew the machines were recalled and did not understand why they haven't been replaced yet. Obviously these doctors do not have their patients best interests and health as a priority! $$ must be their priority!